.opti-chatbot,.opti-chatbot *{box-sizing:border-box;font-family:'Montserrat',Arial,sans-serif}.opti-chatbot{--opti-chatbot-avatar-image:url(http://192.168.31.13/wp-content/uploads/2026/04/cropped-icon_site_optisecurite-1.png);position:fixed;right:42px;bottom:34px;z-index:99999;display:flex;align-items:center;gap:18px}.opti-chatbot.ready{visibility:visible!important}.opti-chatbot__launcher{position:relative;width:66px;height:66px;border:none;border-radius:50%;background-color:#1070aa;color:#fff;box-shadow:0 12px 30px rgb(16 112 170 / .35);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:transform .25s ease,box-shadow .25s ease}.opti-chatbot__launcher:hover{transform:translateY(-3px) scale(1.03);box-shadow:0 16px 36px rgb(16 112 170 / .42)}.opti-chatbot__launcher svg{width:31px;height:31px}.opti-chatbot__badge{position:absolute;top:-2px;right:-2px;width:20px;height:20px;border-radius:50%;background:#ff4f64;color:#fff;border:2px solid #fff;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:800}.opti-chatbot__hint{position:absolute;right:84px;bottom:10px;min-width:285px;height:48px;padding:0 18px;display:flex;align-items:center;gap:11px;background:#fff;color:#1e2d3d;border:1px solid #dbe3ea;border-radius:17px;box-shadow:0 6px 18px rgb(22 39 58 / .18);font-size:13px;font-weight:700;opacity:0;visibility:hidden;pointer-events:none;transform:translateX(12px);transition:opacity .22s ease,transform .22s ease,visibility .22s ease;white-space:nowrap}.opti-chatbot__hint-dot{width:8px;height:8px;flex:0 0 8px;border-radius:50%;background:#1ed760}.opti-chatbot:not(.open):hover .opti-chatbot__hint,.opti-chatbot.hint-visible:not(.open) .opti-chatbot__hint{opacity:1;visibility:visible;transform:translateX(0)}.opti-chatbot__panel{position:absolute;right:0;bottom:84px;width:380px;max-width:calc(100vw - 28px);height:520px;max-height:calc(100vh - 120px);display:flex;flex-direction:column;background:#fff;border:1px solid rgb(16 112 170 / .15);border-radius:22px;overflow:hidden;box-shadow:0 18px 50px rgb(20 46 72 / .22);opacity:0;visibility:hidden;pointer-events:none;transform:translateY(18px) scale(.96);transform-origin:bottom right;transition:opacity .25s ease,transform .25s ease,visibility .25s ease}.opti-chatbot.open .opti-chatbot__panel{opacity:1;visibility:visible;pointer-events:auto;transform:translateY(0) scale(1)}.opti-chatbot.open .opti-chatbot__launcher,.opti-chatbot.open .opti-chatbot__hint{opacity:0;visibility:hidden;pointer-events:none}.opti-chatbot__header{min-height:74px;padding:16px 17px;background-color:#1070aa;color:#fff;display:flex;align-items:center;gap:12px}.opti-chatbot__avatar{position:relative;width:44px;height:44px;border-radius:50%;background-color:#fff;background-image:var(--opti-chatbot-avatar-image);background-repeat:no-repeat;background-position:center;background-size:72%;display:flex;align-items:center;justify-content:center}.opti-chatbot__avatar::before{content:none;display:none}.opti-chatbot__avatar span,.opti-chatbot__mini-avatar::after{position:absolute;right:-1px;bottom:3px;width:10px;height:10px;border-radius:50%;background:#26d66d;border:2px solid #fff}.opti-chatbot__agent{flex:1;min-width:0;line-height:1.2}.opti-chatbot__agent strong{display:block;font-size:14px;font-weight:800}.opti-chatbot__agent small{display:flex;align-items:center;gap:5px;margin-top:3px;font-size:10px;font-weight:600;opacity:.92}.opti-chatbot__agent small span{width:6px;height:6px;border-radius:50%;background:#26d66d}.opti-chatbot__minimize,.opti-chatbot__close{width:30px;height:30px;border:none;border-radius:10px;background:rgb(255 255 255 / .16);color:#fff;font-size:20px;line-height:1;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s ease}.opti-chatbot__minimize{font-size:16px}.opti-chatbot__minimize:hover,.opti-chatbot__close:hover{background:rgb(255 255 255 / .28)}.opti-chatbot__welcome{padding:0 19px 18px;margin-top:-1px;background-color:#1070aa;color:#fff}.opti-chatbot__welcome strong{display:block;font-size:17px;font-weight:800;margin-bottom:4px}.opti-chatbot__welcome span{display:block;font-size:11px;font-weight:600;opacity:.95}.opti-chatbot__body{flex:1;padding:24px 18px 16px;background:#fbfdff;overflow-y:auto}.opti-chatbot__message-row{display:flex;align-items:flex-end;gap:11px}.opti-chatbot__mini-avatar{position:relative;width:26px;height:26px;flex:0 0 26px;border-radius:50%;background-color:#eef8ff;background-image:var(--opti-chatbot-avatar-image);background-repeat:no-repeat;background-position:center;background-size:72%;border:1px solid #d6edf9}.opti-chatbot__mini-avatar::before{content:none;display:none}.opti-chatbot__mini-avatar::after{content:'';right:0;bottom:3px;width:7px;height:7px;border-width:1px}.opti-chatbot__bubble{max-width:265px;padding:14px 15px;background:#fff;color:#27394d;border:1px solid #e1eaf1;border-radius:16px;border-bottom-left-radius:5px;box-shadow:0 2px 7px rgb(15 60 93 / .05);font-size:12px;font-weight:500;line-height:1.45}.opti-chatbot__bubble strong{font-weight:800}.opti-chatbot__bubble--user{margin-left:auto;max-width:280px;border-radius:16px;border-bottom-right-radius:5px;background:#1070aa;color:#fff;border-color:#1070aa}.opti-chatbot__time{margin:14px 0 13px;text-align:center;color:#a4b2bd;font-size:10px;font-weight:700}.opti-chatbot__quick-actions{display:flex;flex-direction:column;gap:10px;padding-left:42px}.opti-chatbot__quick-actions button{width:100%;min-height:44px;padding:0 14px 0 18px;border:1px solid #dce9f1;border-radius:14px;background:#fff;color:#116fa9;display:flex;align-items:center;justify-content:space-between;font-size:12px;font-weight:800;cursor:pointer;transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease,background .18s ease}.opti-chatbot__quick-actions button:hover{transform:translateY(-1px);border-color:#1070aa;box-shadow:0 8px 18px rgb(16 112 170 / .11);background:#f7fbfe}.opti-chatbot__quick-actions span{font-size:17px;line-height:1}.opti-chatbot__composer{min-height:58px;padding:10px 13px;display:flex;align-items:center;gap:10px;background:#f2f6f9;border-top:1px solid #e1eaf1}.opti-chatbot__composer input{flex:1;height:40px;min-width:0;border:none;outline:none;background:#fff0;color:#25364a;font-size:12px;font-weight:600;border-radius:14px!important}.opti-chatbot__composer input::placeholder{color:#9aa8b4}.opti-chatbot__composer button{width:36px;height:36px;border:none;border-radius:12px;background-color:#1070aa;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:transform .18s ease,background .18s ease}.opti-chatbot__composer button:hover{transform:translateY(-1px);background:#0f70aa}.opti-chatbot__composer svg{width:17px;height:17px}.opti-chatbot__footer{min-height:28px;display:flex;align-items:center;justify-content:center;gap:3px;padding:0 12px 10px;background:#f2f6f9;color:#91a0ab;font-size:9px;font-weight:700;text-align:center}.opti-chatbot__footer strong{color:#44596b;font-weight:900}.opti-chatbot__minimize{position:relative;padding:0!important;line-height:1!important;display:flex!important;align-items:center!important;justify-content:center!important}.opti-chatbot__minimize{font-size:0!important}.opti-chatbot__minimize::before{content:"⌃";font-size:16px;font-weight:800;line-height:1;display:flex;align-items:center;justify-content:center;transform:translateY(3px)}.opti-chatbot__bubble--user+.opti-chatbot__bubble--user{margin-top:14px}.opti-chatbot__message-row+.opti-chatbot__message-row{margin-top:14px}.opti-chatbot__bubble--user+.opti-chatbot__message-row,.opti-chatbot__message-row+.opti-chatbot__bubble--user{margin-top:14px}.opti-chatbot__typing-bubble{width:54px;min-height:34px;padding:0 13px;background:#fff;border:1px solid #e1eaf1;border-radius:999px;box-shadow:0 2px 7px rgb(15 60 93 / .05);display:inline-flex;align-items:center;justify-content:center;gap:5px}.opti-chatbot__typing-dot{width:6px;height:6px;border-radius:50%;background:#1070aa;opacity:.35;animation:optiTypingDot 1.1s infinite ease-in-out}.opti-chatbot__typing-dot:nth-child(2){animation-delay:.16s}.opti-chatbot__typing-dot:nth-child(3){animation-delay:.32s}@keyframes optiTypingDot{0%,80%,100%{transform:translateY(0);opacity:.35}40%{transform:translateY(-4px);opacity:1}}.opti-chatbot__phone-group[hidden]{display:none!important}.opti-chatbot__phone-group{position:relative!important;flex:1 1 auto;min-width:0;height:40px!important;display:block!important;border:1.5px solid #e1e5ea!important;border-radius:14px!important;overflow:visible!important;background:#ffffff!important;box-shadow:none!important;transition:border-color .2s ease,box-shadow .2s ease,background .2s ease!important}.opti-chatbot__phone-group:focus-within{border-color:#1e88d9!important;box-shadow:none!important;outline:none!important}.opti-chatbot__phone-group.opti-chatbot__phone-group--error{border-color:#d92c2c!important}.opti-chatbot__phone-group .iti{position:relative!important;width:100%!important;height:100%!important;display:block!important;font-family:'Montserrat',Arial,sans-serif!important;overflow:visible!important}.opti-chatbot__phone-group .iti__country-container{position:absolute!important;top:0!important;left:0!important;bottom:0!important;width:88px!important;height:100%!important;border-radius:14px 0 0 14px!important;border-right:1.5px solid #e1e5ea!important;background:#f3f3f3!important;overflow:visible!important;z-index:5!important}.opti-chatbot__phone-group:focus-within .iti__country-container{border-right-color:#1e88d9!important}.opti-chatbot__phone-group .iti__selected-country{width:88px!important;height:100%!important;display:flex!important;align-items:center!important;justify-content:center!important;padding:0 7px!important;background:#f3f3f3!important;border:none!important;border-radius:14px 0 0 14px!important;outline:none!important;box-shadow:none!important}.opti-chatbot__phone-group .iti__selected-country:hover,.opti-chatbot__phone-group .iti__selected-country:focus{background:#f3f3f3!important;outline:none!important;box-shadow:none!important}.opti-chatbot__phone-group .iti__selected-country-primary{padding:0!important;margin:0!important;display:flex!important;align-items:center!important;justify-content:center!important;gap:4px!important}.opti-chatbot__phone-group .iti__flag{transform:scale(.95)!important;margin:0!important}.opti-chatbot__phone-group .iti__arrow{margin-left:3px!important}.opti-chatbot__phone-group .iti__selected-dial-code{margin-left:4px!important;margin-right:0!important;font-family:'Montserrat',Arial,sans-serif!important;font-size:11px!important;font-weight:600!important;color:#4a4a4a!important;white-space:nowrap!important}.opti-chatbot__phone-group .iti input,#optiChatbotPhone{width:100%!important;height:100%!important;min-height:unset!important;border:none!important;outline:none!important;box-shadow:none!important;background:transparent!important;padding-top:0!important;padding-right:12px!important;padding-bottom:0!important;font-family:'Montserrat',Arial,sans-serif!important;font-size:12px!important;font-weight:600!important;color:#25364a!important;border-radius:14px!important;appearance:none!important;-webkit-appearance:none!important}.opti-chatbot__phone-group .iti input:focus,#optiChatbotPhone:focus{border:none!important;outline:none!important;box-shadow:none!important;background:transparent!important}.opti-chatbot__phone-group .iti input::placeholder,#optiChatbotPhone::placeholder{color:#9aa8b4!important;font-weight:600!important}.opti-chatbot__phone-group .iti__dropdown-content{width:280px!important;min-width:280px!important;max-width:280px!important;background:#ffffff!important;border:1px solid #dce9f1!important;border-radius:14px!important;box-shadow:0 12px 30px rgb(20 46 72 / .18)!important;overflow:hidden!important;font-family:'Montserrat',Arial,sans-serif!important}.opti-chatbot__phone-group .iti__search-input{width:calc(100% - 20px)!important;height:44px!important;margin:10px!important;padding:0 14px!important;border:1px solid #dce9f1!important;border-radius:12px!important;background:#f7fbfe!important;color:#25364a!important;font-family:'Montserrat',Arial,sans-serif!important;font-size:13px!important;font-weight:600!important;outline:none!important;box-shadow:none!important;appearance:none!important;-webkit-appearance:none!important}.opti-chatbot__phone-group .iti__search-input:focus{border-color:#1070aa!important;background:#ffffff!important;box-shadow:0 0 0 3px rgb(16 112 170 / .1)!important}.opti-chatbot__phone-group .iti__search-input::placeholder{color:#8aa3b5!important;font-size:12px!important;font-weight:500!important}.opti-chatbot__phone-group .iti__search-input::-webkit-search-decoration,.opti-chatbot__phone-group .iti__search-input::-webkit-search-cancel-button,.opti-chatbot__phone-group .iti__search-input::-webkit-search-results-button,.opti-chatbot__phone-group .iti__search-input::-webkit-search-results-decoration{display:none!important;-webkit-appearance:none!important}.opti-chatbot__phone-group .iti__country-list{max-height:210px!important;overflow-y:auto!important;background:#ffffff!important;padding:4px 0 6px!important}.opti-chatbot__phone-group .iti__country{min-height:40px!important;padding:9px 14px!important;display:flex!important;align-items:center!important;gap:7px!important;font-family:'Montserrat',Arial,sans-serif!important;font-size:12px!important;font-weight:500!important;color:#25364a!important}.opti-chatbot__phone-group .iti__country:hover,.opti-chatbot__phone-group .iti__country.iti__highlight{background:#eef7fc!important}.opti-chatbot__phone-group .iti__country-name{font-size:12px!important;font-weight:500!important;color:#25364a!important}.opti-chatbot__phone-group .iti__dial-code{font-size:12px!important;font-weight:500!important;color:#7890a0!important}.opti-chatbot__phone-group .iti__country-list::-webkit-scrollbar{width:6px}.opti-chatbot__phone-group .iti__country-list::-webkit-scrollbar-thumb{background:#b7c9d6;border-radius:999px}.opti-chatbot__phone-group .iti__country-list::-webkit-scrollbar-track{background:#f3f7fa}.opti-chatbot__composer--phone{overflow:visible!important}.opti-chatbot__composer--phone #optiChatbotInput{display:none!important;visibility:hidden!important;opacity:0!important;width:0!important;min-width:0!important;max-width:0!important;height:0!important;padding:0!important;margin:0!important;flex:0 0 0!important;pointer-events:none!important}#optiChatbotPhoneGroup[hidden]{display:none!important}.opti-chatbot__composer--phone #optiChatbotPhoneGroup{display:block!important;flex:1 1 auto!important}.opti-chatbot__phone-group .iti__search-input{text-align:left!important;padding-left:14px!important;padding-right:14px!important}.opti-chatbot__phone-group .iti__dropdown-content button,.opti-chatbot__phone-group .iti__search-input+button{display:none!important}.opti-chatbot__phone-group .iti button{background:transparent!important;background-color:transparent!important;color:inherit!important;box-shadow:none!important;border-radius:0!important}.opti-chatbot__phone-group .iti__selected-country{background:#f3f3f3!important;border-radius:14px 0 0 14px!important}@media (max-width:767px){.opti-chatbot{right:18px;bottom:20px}.opti-chatbot__launcher{width:58px;height:58px}.opti-chatbot__launcher svg{width:28px;height:28px}.opti-chatbot__hint{right:72px;min-width:240px;height:44px;font-size:11px;border-radius:15px}.opti-chatbot__panel{right:-4px;bottom:72px;width:calc(100vw - 28px);height:min(520px, calc(100vh - 105px));border-radius:20px}.opti-chatbot__quick-actions{padding-left:0}.opti-chatbot__bubble{max-width:calc(100% - 38px)}}